Frequently Asked Questions

We hope that you find the information below informative, but if you still have questions about any aspect of the Awards, please contact us and we will be happy to address any enquiries.

General

How do I register for courses?

To register for any of our courses please contact our customer service centre at (604) 460-5004. You may also email us at info@mb-drivingacademy.com and we will contact you.

Is it true that I can save money on the purchase or lease of a new vehicle by enrolling in one of your programs?

Yes. If you are one of our current clients or the parent/partner or sibling a client enrolled in the Graduated Licensing Program, you can save between $500 and $1,500 off the lease or purchase of a new vehicle through our Fleet Incentive Program.

Programs

How do I book my in-car lessons?

Our coaches maintain their own schedules so you should always contact your coach to book lessons. Keep the coach’s contact info handy in case you need to reach them. Many students find booking their next lesson at the end of their current lesson to be the most convenient.

What days and times are Coaches available?

You can take lessons during the day, after school, in the evenings and on weekends. Coaches will make every effort to fit your lessons into your schedule.

How much do your courses cost?

There are a wide range of courses available. We have taken care to price our services competitively – students can experience the benefits of Mercedes-Benz Driving Academy training for prices similar to other respected schools. There are always lower cost alternatives available when choosing any product or service – consumers should take care to compare the quality of the services before they make a purchasing decision.

We recommend you call a representative at Mercedes-Benz Driving Academy for expert advice on which training program is the best choice for you.

What kind of courses or lesson packages do you offer?

We are an ICBC Licensed driving school offering a full range of lesson packages and an ICBC Approved Graduated Licensing Program Course. The GLP course is our most popular program. Lesson plans can be tailored to suit the individual student’s needs and level of experience, from beginner to those who have been driving for a while and need some fine tuning to prepare for their road test.

Is there a Payment Plan available?

Yes. For our GLP courses we offer a payment plan with no interest or registration fees. Please call a customer service representative for details.

What is the Graduated Licensing Program (GLP) about?

ICBC implemented the Graduated Licensing Program (GLP) several years ago to help reduce risk for new drivers as they gain experience. In the Learner or “L” stage of the GLP, drivers must have a supervisor with them at all times, among other restrictions. Later, drivers who pass a road test can graduate to a Novice or “N” license with fewer restrictions. Finally, after passing the Class 5 road test, drivers become fully privileged. For complete information on “L” and “N” licenses including restrictions placed on each, go to http://www.icbc.com/driver-licensing/Pages/Default.aspx

How long does the GLP take?

It varies, depending on your needs. You will be finished the classroom sessions after three weeks (or less in accelerated programs) and you have up to 365 days to complete the full program. For example, a student who gets their “L” licence right at the beginning of the program has 12 months before they’re eligible to take their “N” road test. In this case, the student may choose to delay taking some of the later in-car lessons, so their coach works with them closer to the date of their road test. These decisions are made after consultation with the parents and students. In-car lesson frequency is fully flexible.

What areas of the Lower Mainland do you service?

We service the entire Lower Mainland from Abbotsford to West Vancouver. When you register with Mercedes-Benz Driving Academy for New Drivers your coach will pick you up at your home or school for your in-car lessons. View our Locations section for more information.

Why should I take a GLP course?

Completion of our Graduated Licensing Program (GLP) is the most effective way to prepare new drivers for a lifetime of safe, responsible driving. Unlike traditional driver training that limits its focus on road rules, basic vehicle control, and driving in traffic, our course features in-depth study of new-driver risk factors: strategies to identify and control impulsivity, and the effects of the individual’s personality and lifestyle variables. Mercedes-Benz Driving Academy for New Drivers’ students develop self-awareness of their abilities by learning to continually evaluate their driving throughout their years behind the wheel. The responsibility for safe decision-making is transferred to the learner throughout their training so when they begin solo driving, they are used to making safe decisions on their own without supervision.

  • Other benefits include a reduction of six months off the minimum time a driver must hold an “N” license, and two secondary school graduation credits upon successful completion.

How long are the lessons?

In-car lessons are 90 minutes each. Classroom sessions are three hours for evening sessions or 6 hours for weekend and accelerated classes, including break time.

Which days of the week are classes offered?

Class sessions are scheduled two evenings per week or on Saturdays at the various dealership classroom locations. For a schedule of classes nearest you, please refer to the GLP Classroom Schedule or call our customer service centre.

Vehicles

Can I take driving lessons in my own car?

An approved driving school may only deliver lessons in a vehicle that is registered with ICBC and that meets their requirements. For this reason, we are not able to have a coach ride with you in your own car to conduct lessons. There is an increased level of safety provided by an approved Mercedes-Benz Driving Academy vehicle – instructor control of braking, extra mirrors to allow the coach to thoroughly observe conditions and graphics that clearly identify the car as a training vehicle.

Why are there cameras in the cars?

Mercedes-Benz Driving Academy for New Drivers has found in-car cameras to be great training tools. We use cameras as part of our on-going coach’s training, and they provide extra piece-of-mind for students and parents alike.

Can I request that cameras not be used during my lessons?

Yes. If you prefer not to have your lessons recorded for any reason, the camera will be shut off for you. ICBC requires cameras be shut off during road tests, as well.

Do you have any manual transmission vehicles?

Do to the lack of demand, we no longer offer training in manual transmission vehicles.