Frequently Asked Questions

We hope that you find the information below informative, but if you still have questions about any aspect of the Awards, please contact us and we will be happy to address any enquiries.

General

How do I register for courses?

To register for any of our courses please contact our customer service centre at (604) 460-5004. You may also email us at info@mb-drivingacademy.com and we will contact you.

Is it true that I can save money on the purchase or lease of a new vehicle by enrolling in one of your programs?

Yes. If you are one of our current clients or the parent/partner or sibling a client enrolled in the Graduated Licensing Program, you can save between $500 and $1,500 off the lease or purchase of a new vehicle through our Fleet Incentive Program.

Programs

What is the Graduated Licensing Program (GLP) about?

ICBC implemented the Graduated Licensing Program (GLP) several years ago to help reduce risk for new drivers as they gain experience. In the Learner or “L” stage of the GLP, drivers must have a supervisor with them at all times, among other restrictions. Later, drivers who pass a road test can graduate to a Novice or “N” license with fewer restrictions. Finally, after passing the Class 5 road test, drivers become fully privileged. For complete information on “L” and “N” licenses including restrictions placed on each, go to http://www.icbc.com/driver-licensing/Pages/Default.aspx

How long does the GLP take?

It varies, depending on your needs. You will be finished the classroom sessions after three weeks (or less in accelerated programs) and you have up to 365 days to complete the full program. For example, a student who gets their “L” licence right at the beginning of the program has 12 months before they’re eligible to take their “N” road test. In this case, the student may choose to delay taking some of the later in-car lessons, so their coach works with them closer to the date of their road test. These decisions are made after consultation with the parents and students. In-car lesson frequency is fully flexible.

What areas of the Lower Mainland do you service?

We service the entire Lower Mainland from Abbotsford to West Vancouver. When you register with Mercedes-Benz Driving Academy for New Drivers your coach will pick you up at your home or school for your in-car lessons. View our Locations section for more information.

Why should I take a GLP course?

Completion of our Graduated Licensing Program (GLP) is the most effective way to prepare new drivers for a lifetime of safe, responsible driving. Unlike traditional driver training that limits its focus on road rules, basic vehicle control, and driving in traffic, our course features in-depth study of new-driver risk factors: strategies to identify and control impulsivity, and the effects of the individual’s personality and lifestyle variables. Mercedes-Benz Driving Academy for New Drivers’ students develop self-awareness of their abilities by learning to continually evaluate their driving throughout their years behind the wheel. The responsibility for safe decision-making is transferred to the learner throughout their training so when they begin solo driving, they are used to making safe decisions on their own without supervision.

  • Other benefits include a reduction of six months off the minimum time a driver must hold an “N” license, and two secondary school graduation credits upon successful completion.

How long are the lessons?

In-car lessons are 90 minutes each. Classroom sessions are three hours for evening sessions or 6 hours for weekend and accelerated classes, including break time.

Which days of the week are classes offered?

Class sessions are scheduled two evenings per week or on Saturdays at the various dealership classroom locations. For a schedule of classes nearest you, please refer to the GLP Classroom Schedule or call our customer service centre.

What is the “other” Mercedes-Benz Driving Academy about?

There is an advanced Mercedes-Benz Driving Academy program, too. This program is not intended for new drivers – it is designed for experienced drivers who want to improve their skills while behind the wheel of a variety of Mercedes-Benz vehicles on a closed course.

Courses range from single day Mastering Performance up to a two-day AMG Driving Academy high performance, race-track based course. Winter courses such as the AMG Winter Sporting program are also available. Courses are held at cities and tracks across Canada throughout the year.

For more information visit the Mercedes-Benz and AMG Driving Academy website or call us at 1-866-577-6232 (MBDA).

Where are the classes held?

GLP classes are held at all the Mercedes-Benz dealerships in the Lower Mainland, at Mercedes-Benz Kelowna and at our training centre in Pitt Meadows. View our Locations.

What if I have to miss a classroom session?

Our students are very busy people and sometimes they have to miss a class. You can visit the corresponding class session at another of our dealership classroom locations, or pick up the missed class during the next series of classes at your home location. If you miss, don’t worry – you won’t be left behind. Our classroom modules stand alone, meaning you won’t fall behind your fellow students at the next class. Also, missing a class doesn’t mean you can’t schedule upcoming in-car lessons or do on-line training modules.

Remember, all classroom sessions do have to be completed before your certificate can be issued at the end of the course. Call our customer service centre so we can help make arrangements in this event.

What is taught in the classroom portion of the course?

Classroom sessions include all of ICBC’s established Learning Outcomes for new drivers including topics you would expect, such as road rules, laws and road signs, plus a lot of things you might not expect; interactive mini-workshops on common new-driver crash cases, distracted driving activities, understanding the role of impulsivity relating to new drivers, individual’s personal risk tolerance and a host of fun, educational group activities that open student’s eyes to a world of driving they may not have thought about before.

Can I take my Road Test in your car?

Yes. We offer a Road Test Package that includes a pre-test coaching session with your personal driving coach, and the use of the Mercedes-Benz vehicle you’re familiar with for your test. The package also includes transportation from your home to the ICBC Driver Services Centre closest to you, and back again.

Vehicles

Can I take driving lessons in my own car?

An approved driving school may only deliver lessons in a vehicle that is registered with ICBC and that meets their requirements. For this reason, we are not able to have a coach ride with you in your own car to conduct lessons. There is an increased level of safety provided by an approved Mercedes-Benz Driving Academy vehicle – instructor control of braking, extra mirrors to allow the coach to thoroughly observe conditions and graphics that clearly identify the car as a training vehicle.

Why are there cameras in the cars?

Mercedes-Benz Driving Academy for New Drivers has found in-car cameras to be great training tools. We use cameras as part of our on-going coach’s training, and they provide extra piece-of-mind for students and parents alike.

Can I request that cameras not be used during my lessons?

Yes. If you prefer not to have your lessons recorded for any reason, the camera will be shut off for you. ICBC requires cameras be shut off during road tests, as well.

Do you have any manual transmission vehicles?

Do to the lack of demand, we no longer offer training in manual transmission vehicles.