We have a 48 hour cancellation policy. Lessons cancelled within that time may be forfeited, in the case of lesson packages or a replacement lesson may have to be purchased in the case of a GLP course package. We understand there are situations beyond your control. If you have to cancel a lesson booking within 48 hours of its scheduled time, contact us – we will try to work out a solution.
Our coaches schedule a finite number of lessons every day. If lessons are cancelled, they lose the opportunity to work during that time which reduces their wages for that day. Once the time is gone, it’s gone for good.
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